Dr. Deming’s Fourteen Points
Filed in: Quality ImprovementSep 11th, 2009 | No Comments
Dr. W. Edwards Deming’s 14 Points are, of course, world famous. It is a complete system of management based on respect for people.
In abbreviated form the 14 Points are:
- Constancy of Purpose
- Adopt the New Philosophy
- Cease Dependence on Inspection
- Stop Awarding Business on Price Tag Alone
- Continuously Improve Production and Service
- Institute Training on the Job
- Institute Leadership Read more about Dr. Deming’s Fourteen Points
Zero-Defect Quality (ZDQ): Mistake Proofing and Fail Safeing
Filed in: Lean, Quality ImprovementSep 6th, 2009 | No Comments
ZDQ (Mistake Proofing and Fail Safeing) is a process to insure 100% defect-free quality at the source….which means, 100% quality management on the process 100% of the time as the product is made. ZDQ is not sampling inspection after the fact, it is not 100% “clear and sort” inspection, it is not statistical process control (SPC), it’s much more effective than any of these.
ZDQ has 2 parts and 4 levels of Quality Control:
Level 1 Mistake Proofing = eliminating sources of product defects
Level 2 Mistake Proofing = preventing defects from being made
Level 3 Fail Safeing = detecting a defect as soon as it’s made (line stop)
