Dr. Deming’s Fourteen Points

Dr. W. Edwards Deming’s 14 Points are, of course, world famous. It is a complete system of management based on respect for people. 

In abbreviated form the 14 Points are:

1. Constancy of Purpose
2. Adopt the New Philosophy
3. Cease Dependence on Inspection
4. Stop Awarding Business on Price Tag Alone
5. Continuously Improve Production and Service
6. Institute Training on the Job
7. Institute Leadership
8. Drive Out Fear
9. Break Down Barriers Between Departments
10. Eliminate Slogans and Numerical Goals
11. Eliminate Quotas and Management By Objectives
12. Remove Barriers to Pride in Workmanship
13. Institute a Vigorous Program of Education and Self-Improvement
14. Put Everyone To Work on the Transformation

This workshop provides a process for application of Dr. Deming’s 14 Points to your organization, its Mission, its Vision, its Strategies, and its Operations.

Learning Objectives:

a) Understand Dr. Deming’s 14 Points

b) Apply the 14 Points to your organization

c) See how these 14 Points comprise a whole system (can’t just cherry-pick the points you like)

d) Learn how, through the application of these 14 point, you can become more competitive

e) Learn how to implement these 14 Points in your business

Who Should Attend:

1. Senior Executives (including CEOs) and Vice Presidents of Every Function

2. Managers and Supervisors

3. Organization Development personnel

4. Training personnel

5. Human Resource personnel

6. Purchasing personnel

Duration:

1 – 2 days

JCM Work Designs/The Lean Sigma Team can design and conduct this workshop to meet your specific needs.  Please contact us for a formal proposal.