Lean Office

Lean Office is the application of Lean Principles, which were originally designed for a repetitive, linear manufacturing materials environment, to the non-repetitive, non-linear office information processing environment.

Our office processes are loaded with waste.  In fact, there are up to nine discrete types of waste found in the office, in addition to the eight kinds of waste found on the shop floor.  Lean Office is the elimination of these wastes in order to achieve better information flow: less cost, less rework, less duplicate work, less waiting, lower lead time, better quality, and better customer satisfaction (plus better quality of work life for the office workers).

Learning Objectives:

1. Learn about the 9 kinds of waste in the office.
2. Identify your Office product families.
3. Draw Current State Value Stream Maps of your office product families.
4. Using Lean Principles, draw Future State Value Stream Maps
5. Create Implementation Plans to achieve Future State #1 in your Lean Office
6. Identify Value Stream Leaders and Project Leaders to get to your Future State #1.

Who Should Attend:

a.   Office managers and supervisors

b. Office personnel.

c. Program managers

d. Anyone working with or interacting with these office processes:  

1. planning
2. procurement
3. shipping
4. logistics and distribution
5. MRP or ERP
6. warehouse and stores
7. documentation and configuration management
8. purchasing
9. finance
10. human resources
11. etc.

Duration: 3 days

JCM Work Designs/The Lean Sigma Team can design and conduct this workshop to meet your specific needs.  Please contact us for a formal proposal.

No related posts.

Related posts brought to you by Yet Another Related Posts Plugin.