Quality of Work-Life (QWL)

Filed under: High Performance OrganizationsSep 11th, 2009 | no responses

getoutofyourrut1

Quality of Worklife, QWL, is a way of working as a process of interaction and joint problem-solving by working people – managers, supervisors, and individual employees – which is:

  1. Cooperative (rather than authoritarian)
  2. Evolutionary and changing (rather than fixed)
  3. Open (rather than rigid)
  4. Informal (rather than rule-based)
  5. Interpersonal (rather than mechanistic)
  6. Problem-solving (rather than blaming)
  7. Win-Win (rather than win-lose)
  8. Based on mutual respect (rather than disrespect)

QWL is an outcome of the way work is designed and the way it is managed. QWL provides people at work with structured opportunities to become actively involved in an interpersonal process of problem-solving toward both a better way of working and a more effective work organization, the payoff from which includes the best interests of employees and employers in equal measure.

Learning Objectives:

People going through this QWL Workshop will be able to:

a) Define QWL

b) Measure QWL within their own organizations

c) Understand the various elements of QWL and how to impact them through organization design/redesign

d) Review case studies to see the outcomes of good/bad QWL

e) Create a plan to improve QWL in their own organizations

Who Should Attend:

Anyone responsible for successful organization transitions:

  1. Organization Design professionals
  2. Organization Development professionals
  3. Human Resources professionals
  4. Trainers
  5. Managers
  6. Change Agents

Duration:

1 day

JCM Work Designs/The Lean Sigma Team can design and conduct this workshop to meet your specific needs.  Please contact us for a formal proposal.



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