TWI – Job Instruction
Filed under: TWI Training Within Industry (JR, JI, JM)Sep 15th, 2009 | no responses
TWI - Jobs Instruction Workshop
Workshop Overview
TWI (Training Within Industry) is often referred to as the “Roots of Lean”. TWI Job Instruction (JI) is specifically designed to help the supervisor with his/her responsibility for providing proper training and assuring this training is effective in helping people do their jobs correctly and efficiently. The objective of JI is to help supervisors develop a well-trained work force.
Supervisor is broadly defined as “anyone in charge of people and/or who directs the work of others.” Many job titles fall into this definition of supervisor.
Learning Objective:
Job Instruction is a way to get a person to quickly remember to do a job correctly, safely, and conscientiously.
The supervisor learns to follow this 4-step method in actually instructing people in doing their jobs:
1. Prepare the Worker (put the person at ease, get the person interested in learning this job, find out what they already know, state the job, put the person in the correct position to do the job).
2. Present the operation (tell and demonstrate the job one important step at a time, repeat the operation stressing key points).
3. Try out the performance (have the person do the job and correct any errors on the spot, have the person explain each important step as they do the job again, have the person explain each key point as they do the job a third time, continue until you know they know the job).
4. Follow up (put the person on their own, designate who to ask for help, check on the person frequently, taper off coaching and close the follow-up).
Program Agenda:
TWI Job Instruction is a 5-Day Workshop, conducted with 2 hours per day for 5 consecutive days of classroom learning time, coupled with during the workday applications time for each participant.
Day 1: Five Needs of Good Supervisors
Demonstration of Faulty Instruction (Telling Alone, Showing Alone)
Demonstration of Correct Instruction
Four Steps for Job Instruction
Day 2: Volunteer Instruction Demonstration – Job Breakdowns
Breakdown of the Fire Underwriter’s Knot (simulation exercise)
Breakdown of a Sample Job
Get Everything Ready, Arrange the Worksite
Day 3: Training Timetables – Example – Trainee Practice
Two Practice Instruction Demonstrations and Comments/Feedback
Breakdown Practice of Demonstration Jobs
Day 4: Explanation of Training Timetable by Trainees
Four Practice Instruction Demonstrations and Comments/Feedback
Breakdown Practice of Demonstration Jobs
Special Instruction Problems (and how to handle them)
Day 5: Three Practice Instruction Demonstrations and Comments/Feedback
Breakdown Practice of Demonstration Jobs
Summary and Conclusions
Who Sould Attend:
The TWI Job Instruction Workshop is for those individuals whose work is to supervise and direct the work of others. This includes operations supervisors as well as staff and administration supervisors. Job titles could include:
- Supervisor
- Foreman
- Group Leader
- Team Leader
- Lead Hand
- Manager
- Director
- Etc.
Prerequisites
Be in a job that requires you to supervise and direct the work of others…appropriate for both production and office supervision and management.
JCM Work Designs/The Lean Sigma Team can design and conduct this workshop to meet your specific needs. Please contact us for a formal proposal.
